Terms & Conditions

Terms and Conditions

Effective Date: November 27, 2024

Welcome to BRW Health! These Terms and Conditions ("Terms") govern your use of our website and the purchase of products through our e-commerce platform. By accessing our site or placing an order, you agree to these Terms. Please read them carefully before using our services.

1. General Information

1.1 Company Details: BRW Health is an online store specializing in health and safety essentials.
1.2 Contact Information: For inquiries, contact us at des@brwhealth.com or 1-800-BRW-HEALTH.

2. Eligibility

To use our site or make a purchase, you must:

  • Be at least 18 years old or have the consent of a parent/guardian.
  • Provide accurate and complete information during the checkout process.

3. Use of the Website

3.1 You agree to use our website for lawful purposes only.
3.2 You must not:

  • Use the site in a way that could damage, disable, or impair its functionality.
  • Attempt to gain unauthorized access to any part of the website or its systems.

4. Orders and Payments

4.1 Order Acceptance:

  • All orders are subject to availability and acceptance by BRW Health.
  • We reserve the right to cancel orders for any reason, including pricing errors or suspected fraudulent activity.

4.2 Pricing and Payment:

  • Prices listed on our website are in dollars($) and exclude applicable taxes and shipping fees.
  • Payments are securely processed through third-party payment gateways.

4.3 Order Confirmation:
You will receive an email confirmation after placing your order. If you do not receive this email, please contact us.

5. Shipping and Delivery

5.1 Shipping Policy:

  • We aim to ship orders within 7-10 days. Delivery times may vary based on your location.
  • Shipping costs are calculated at checkout.

5.2 Delays:
BRW Health is not responsible for delays caused by third-party carriers, weather, or unforeseen circumstances.

6. Returns and Refunds

6.1 Return Policy:

  • You may return eligible products within 30 days of delivery for a refund or exchange.
  • Products must be unused, in original packaging, and accompanied by proof of purchase.

6.2 Refunds:
Refunds will be issued to the original payment method within business days after receiving and inspecting the returned product.

6.3 Non-Returnable Items:
Certain items, such as opened personal care products or custom orders, are non-returnable for health and safety reasons.

7. Intellectual Property

All content on the BRW Health website, including text, images, logos, and graphics, is the property of BRW Health and protected by copyright laws. You may not copy, reproduce, or distribute any content without our written permission.

8. Limitation of Liability

BRW Health is not liable for:

  • Any damages arising from the use or inability to use our website.
  • Misuse of products purchased from our store.
  • Delays or failures caused by events beyond our reasonable control.

Our liability is limited to the purchase price of the products in question.

9. Privacy

Your use of our site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on this page. Please review these Terms periodically to stay informed.

11. Governing Law

These Terms are governed by the laws of USA, without regard to its conflict of laws principles.

12. Contact Us

If you have any questions or concerns regarding these Terms, please contact us at:
📧 des@brwhealth.com
📞 1-800-BRW-HEALTH

Thank you for choosing BRW Health. We value your trust and strive to provide you with the best health and safety products.