Privacy Policy

Privacy Policy

Effective Date: November 27, 2024

At BRW Health, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit or make a purchase from our website.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you make a purchase or create an account, we may collect:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (e.g., credit card details, securely processed via third-party payment processors)

b. Non-Personal Information

We may collect non-identifiable data, such as:

  • IP address
  • Browser type and version
  • Pages visited and time spent on our site
  • Cookies and tracking data

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and fulfill your orders, including shipping and customer service.
  • To personalize your shopping experience on our website.
  • To send order updates, promotional offers, and newsletters (only if you opt-in).
  • To improve our website, services, and marketing efforts.
  • To comply with legal requirements and protect against fraud.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: Third-party partners (e.g., payment processors, shipping companies) who assist in operating our business.
  • Compliance with Laws: If required to disclose information by law or legal process.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and analyze website traffic.

  • Necessary Cookies: Essential for site functionality (e.g., shopping cart).
  • Performance Cookies: Help us understand how users interact with our site.
  • Marketing Cookies: Track user activity for targeted advertising.

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect your experience on our site.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption, firewalls, and secure servers. While we strive to protect your information, no method of data transmission or storage is 100% secure.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access and request a copy of your data.
  • Request corrections or updates to your data.
  • Request the deletion of your data.
  • Opt-out of marketing communications at any time.

To exercise these rights, contact us at des@brwhealth.com.

7. Third-Party Links

Our website may include links to third-party sites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before sharing your information.

8. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Changes will be effective immediately upon posting on this page. Please review this policy periodically for updates.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:
📧 des@brwhealth.com
📞 1-800-BRW-HEALTH

Thank you for trusting BRW Health to protect your privacy.